Terms of Service

Field Handle · Last updated: September 24, 2026

DRAFT: have a lawyer review it before publishing. Replace [LEGAL COMPANY NAME], [STATE] and [MAILING ADDRESS].

These Terms are an agreement between you and [LEGAL COMPANY NAME] ("Field Handle", "we", "us") for the use of the Field Handle apps and fieldhandle.com (the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Who can use the Service

• You must be at least 18 years old.
• If you use the Service for a company ("Company"), you confirm you are authorized to accept these Terms for it.
• Workers use the Service by invitation of their Company.

2. Accounts

• Keep your login private. You are responsible for activity under your account.
• Company admins manage who is on their team and what each person can see.
• Tell us right away at info@fieldhandle.com if you believe your account was accessed without permission.

3. Subscriptions

• Companies pay a subscription for the Service according to the plan they choose. Prices are shown before purchase.
• Subscriptions renew automatically until canceled. You can cancel at any time, and cancellation takes effect at the end of the current billing period.
• Except where the law requires otherwise, fees already paid are not refundable.

4. Payments and payouts

• Payment processing and payouts in the Service are provided by Stripe. By using payments, you and your Company agree to the Stripe Connected Account Agreement (https://stripe.com/legal/connect-account), which includes the Stripe Services Agreement (https://stripe.com/legal/ssa). Stripe may change those terms from time to time.
• You authorize Field Handle to share with Stripe the information needed to verify your identity and business, and to process payments and payouts. Identity and bank details are collected by Stripe and are not stored by Field Handle.
• Limits and holds. To protect Companies, their customers and the Service, we may set limits and delays on new accounts. These include maximum amounts per charge and per day, a delay before funds reach your bank, and eligibility rules for instant withdrawals. We may also hold funds when there are disputes, chargebacks, suspected fraud, or negative balances.
• Fees. Card processing fees and instant withdrawal fees are shown in the Service before you confirm. Instant withdrawals are charged to the person withdrawing.
• Chargebacks and refunds. A Company is responsible for refunds, disputes and chargebacks on its payments. If a chargeback or negative balance occurs, we may recover the amount from the Company's balance or future payments.

5. Company responsibilities

Each Company is solely responsible for:

• the accuracy of the jobs, hours, rates, invoices and taxes it enters, including sales tax, which the Service calculates from the rates and settings the Company chooses;
• correctly classifying and paying its workers (W-2 employees or 1099 contractors), wage and hour laws, withholding, and tax filings;
• having the right to collect and use its workers' and customers' information, including worker location at clock-in, and informing them as the law requires.

Field Handle is a software tool. It is not an employer, payroll provider, tax advisor, bank or money transmitter, and it does not give legal, tax or accounting advice.

6. Acceptable use

Do not:

• break the law or use the Service for fraud;
• upload content you have no right to share;
• try to access other Companies' data;
• interfere with or reverse engineer the Service;
• resell the Service without our written permission.

7. Your content

You keep ownership of the information you put in the Service. You give us permission to host, process and display it only to provide the Service, as described in our Privacy Policy (https://fieldhandle.com/privacy).

8. Availability and changes

We work to keep the Service available and secure, but it may sometimes be interrupted. We may update or change features. If a change significantly reduces what a paid plan includes, we will notify the Company.

9. Ending the agreement

• You may stop using the Service and delete your account at any time.
• We may suspend or close accounts that break these Terms, create risk for other users, or when required by law or by our payment processor.
• After closure, a Company may request an export of its data within 30 days.

10. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, to the extent allowed by law.

11. Limitation of liability

To the extent allowed by law, Field Handle will not be liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount the Company paid us in the 12 months before the claim.

12. Indemnity

Each Company will defend and indemnify Field Handle against claims arising from its use of the Service, its workers or customers, its taxes, or its breach of these Terms.

13. Governing law

These Terms are governed by the laws of the State of [STATE], USA. Disputes will be resolved in the state or federal courts located in [STATE].

14. Contact

[LEGAL COMPANY NAME] · [MAILING ADDRESS] · info@fieldhandle.com