Privacy Policy

Field Handle · Last updated: September 24, 2026

DRAFT: have a lawyer review it before publishing. Replace [LEGAL COMPANY NAME] and [MAILING ADDRESS].

This Privacy Policy explains how [LEGAL COMPANY NAME] ("Field Handle", "we", "us") collects, uses and protects information when you use the Field Handle mobile apps and the website at fieldhandle.com (together, the "Service").

Field Handle is software that service companies ("Companies") use to run their business: scheduling, time tracking, invoicing, payments and paying their workers. When a Company uses Field Handle, the Company decides what information about its workers and customers goes into the Service. For that information, the Company is responsible for it, and we process it on the Company's behalf.

1. Information we collect

Account information. Name, email address, phone number, role (admin or worker), company, and profile photo if you add one.

Work information. Jobs, schedules, tasks, notes, checklists, photos taken as job evidence, team chat messages, time-off and shift requests, hours worked, pay rate and pay type (W-2 or 1099).

Location. When a worker clocks in or out of a job, the app records the device's precise location at that moment. It uses that location to confirm the worker is at the job site and to show it to the worker's Company. We do not track location in the background or when the worker is not clocking in or out.

Customer information. Companies may store their own customers' names, addresses, phone numbers, emails, job history and invoices. If you pick a contact from your phone to create a customer, only that contact's details are saved. We never upload your address book.

Payment information. Card and bank payments, and payouts to workers, are processed by our payment processor, Stripe. Full card numbers, bank account numbers, Social Security numbers and identity documents go directly to Stripe and are never stored by Field Handle. We keep only what is needed to show your records, such as the card brand, the last 4 digits, amounts, dates, invoice and receipt details, and payout status.

Device and usage information. Push-notification tokens, app version, device type, and performance and crash diagnostics.

2. How we use information

• To provide the Service: scheduling, clock-in, invoicing, payments, payroll, messaging and reports.
• To send notifications you or your Company enable, such as new jobs, messages, payments and reminders.
• To keep the Service secure, prevent fraud and abuse, and set payment limits.
• To provide support and to improve and fix the Service.
• To comply with the law, including tax and payment regulations.

We do not sell personal information, and we do not use it for third-party advertising.

3. How information is shared

• Within your Company. Admins of your Company can see the work information, clock-in locations and hours of their workers. Workers see the jobs and information their Company shares with them.
• Service providers that operate the Service for us, under contract:
  • Google Firebase and Google Cloud: hosting, database, login, file storage, notifications.
  • Google Maps Platform: maps and addresses.
  • Stripe: payments, payouts and identity verification. Stripe's use is governed by the Stripe Services Agreement and the Stripe Privacy Policy.
  • Email delivery providers: receipts and account emails.
• Your Company's customers, when a Company sends them an invoice, receipt or payment link.
• Legal reasons: when required by law, or to protect rights, safety and the Service.
• Business transfers: if Field Handle is involved in a merger or sale, information may transfer as part of that transaction.

4. Data retention

We keep information while your account or your Company's account is active. We also keep it afterwards as long as needed for legal, tax and accounting obligations (for example, payment and payroll records). After that we delete or anonymize it.

5. Your choices and rights

• You can view and update your profile in the app.
• Delete your account: in the app, go to Settings → Delete account, or request it at https://fieldhandle.com/delete-account or by email to info@fieldhandle.com. We will delete your personal information within 30 days, except records we must keep by law (such as payment and tax records).
• You can turn off notifications and location permission in your phone's settings. Clock-in requires location.
• Depending on where you live (for example, California or New York), you may have additional rights to access, correct or delete your information. Contact us to use them.

If you are a worker or customer of a Company, some requests may be handled by that Company, because it controls that information.

6. Security

Information is encrypted in transit (HTTPS) and at rest by our hosting providers. Access is limited by account role, and each Company's data is kept separate from other Companies' data. No system is 100% secure, so please keep your password private.

7. Children

The Service is for adults (18+) and businesses. It is not directed to children, and we do not knowingly collect information from children under 13.

8. Changes

If we change this policy, we will update the date above. If the changes are important, we will also let you know in the app or by email.

9. Contact

[LEGAL COMPANY NAME] · [MAILING ADDRESS] · info@fieldhandle.com